Emerson S. Bonoan, Jr. General Manager & COO Emer started with Philippine Airlines in 1985 as a Baggage Representative, and he rose through the ranks, moving from Airport Operations to Marketing and Corporate Development, then back to Airport Operations as the Manager of Customer Airlines, PAL’s ground handling services arm. During his 5-year stint with ground handling business (which started in 1999), he helped his clients achieve numerous awards in customer service. His commitment to excellence in service helped Singapore Airlines win the title of Most Improved Station in 1999, and Best Station of the year 2000, and 2002. His thorough attention to details was instrumental when China Airlines Manila office was recognized as one fo the Top 5 Stations in 2003. He was elected Chairman of the Airline Operators’ Council of Manila for two consecutive years in 2002 and 2003 before joining MacroAsia in March 2004. Emer is also one of the top professors in the University of the Philippines – Asian Institute of Tourism, and has been teaching Airline Management since 1997. |
Josephine M. Sulit Finance Manager Josephine is a Certified Public Accountant with 18 years of experience in the field. She started as a Junion Auditor for Sycip, Gorres & Velayo & Co., handling external audit for almost 3 years. Afterwards, she joined System Technology Institute Inc. as a Finance Assistant, and worked there for 13 years, rising from the ranks to become its Comptroller for Subsidiaries. She was twice awarded the Annual Achievement Award in recognition of her outstanding performance. She was hired by Eastern Telecommunications Philippines Inc. as Head of its Accounting Services, and soon after joined MacroAsia Airport Services Corporation as its Finance Manager. Josie’s expertise lies in the areas of internal audit, accounting, treasury management, budget management, financial planning, and controllership of subsidiaries. |
Manuel Antonio B. Bone Human Resources Manager and Passenger Services Manager (Domestic Airlines) Manny represents more than 25 years of experience in various areas of the travel and tourism industry. He graduated from the Univeristy of the Philippines Asian Institute of Tourism, where he earned his Bachelor of Science degree in Tourism. Prior to graduating, he had already joined the Resrevations and Passage Office staff of KLM Royal Dutch Airlines. When he graduated, he worked as the Operations Manager of the Philippine Travel Bug, and as a lecturer teaching Airline Management at his alma mater. He then accepted an offer to work as Operations Manager of A Travel Service in Sunnyvale, California, USA. He returned to the Philippines and worked for the Travel Unit of the Asian Development Bank, after which he decided to restart his career in the airline industry with Swissair as a staff member of its Reservations and Ticket Office. He was promoted to Reservations and Ticket Office Manager and Deputy Passenger Services Manager after 3 years. He then accepted the challenge of his former mentor and manager at KLM to join the start-up team of Grand International Airways (Grandair) as Reservations and Passenger Services Manager, eventually becoming its Director for Operations. Manny joined MacroAsia in 1999, and is now the Manager for Passenger Services of MacroAsia Airport Services Corporation. |
Ferdinand A. Ylagan Marketing and International Ramp Operations Manager Dindo was formerly the Accounts Customer Services Manager of MacroAsia Catering Services, where he built very valuable rapport and relationships with the various airlines. In 2003, he set out to join Emirates Airlines flight catering operations in Dubai U.A.E. He stayed there for two years before coming back to the Philippines to join MacroAsia. A Customer oriented and quality conscious person, Dindo brings with him valuable business development and airline industry experience. He worked as an Air Traffic Controller for 16 years and a Ramp Operations Manager for 3 years. He has even worked as a branch manager for Fil-Estate Realty Corporation from 1992 to 1995. Dindo’s sharp wit, dynamic people skills, and service orientataion is a positive addition to the MacroAsia team. |
Angelo V. Dyoco Passenger Services Manager (International Airlines) Gelo started his career with MASC in October 2000, when he was hired as a Passenger Service Agent for Air Philippines. One month later he was drafted as one of the pioneer PSAs for Thai Airways when it became a MASC client. He was promoted to Lead Agent in 2002, then to Supervisor in 2003, then to Duty Manager in 2004. In July 2006, Gelo was appointed Manager for Passenger Services for Terminal I operations. |
Mamerto S. Clara GSE Manager and Domestic Ramp Operations Manager Mamert started his career as a Baggage Representative in Saudia Catering/Saudi Arabian Airlines where he worked for 7 years from 1989 until 1996. He was evenutally promoted to the position of Ramp coordinator. He received numberous commedations from different foreign airlines for his exeplary performance. In 1998 he was hired by MacroAsia Airport Services Corporation as Duty Officer for special projects. Presently, he is the Ramp Services Manager, and Acting Manager for GSE of MacroAsia. |
Enrique C. Nuque Training and Development Manager Eric joined MASC in December 2000 as a Passenger Service Supervisor for its first foreign client, Thai Airways. In 2003, he was promoted to the position of a Duty Manager. While performing the duties of a Duty Manager, Eric acted as a line-trainer, teaching Royal Thai DCS to new hires of the company. The additional responsibilities made him realize that he has a passion to teach and share his skills and knowledge. Because of this, management gave him toe opportunity to enhance his teaching skills by sending him to PLC. In August 2007, he joined the Training Department full time as a Traning Officer. Top management saw his potential and moded him into becoming a Training & Development Manager until he was officially handed this position in Feburary 1, 2008. |